Privacy Policy
Elite Education and Training Limited ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our educational and training services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Who We Are
Elite Education and Training Limited provides education, training, university progression guidance, academic support, Health and Social Care training support, Functional Skills support, and related learner services throughout the United Kingdom.
If you have any questions about this Privacy Policy, please contact us using the details at the end of this document.
Information We Collect
We may collect the following categories of personal information:
Personal Information
- Full name
- Email address
- Telephone number
- Postal address (where required)
- Date of birth (where necessary)
- Educational background
- Qualification information
- Service enquiries
Communication Information
When you contact us, we may keep records of:
- Emails
- Contact form submissions
- Telephone enquiries
- Messages sent through our website
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- Website usage statistics
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide educational support and services
- Arrange appointments and consultations
- Manage learner records
- Improve our services
- Send service-related communications
- Comply with legal obligations
- Maintain website security
- Prevent fraud or misuse
Where you have provided consent, we may also send information about our services or educational opportunities.
Legal Basis for Processing
Under UK data protection law, we process personal data based on one or more of the following lawful grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests where applicable
Sharing Your Information
We do not sell your personal information.
We may share information only where necessary with:
- Professional advisers
- IT service providers
- Website hosting providers
- Payment service providers (where applicable)
- Educational institutions where authorised
- Government authorities where required by law
All third parties are expected to process your information securely and lawfully.
Data Security
We take appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
While we work hard to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Maintain business records
- Enforce our agreements
When information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
- Restrict processing
- Object to certain processing activities
- Request transfer of your data where applicable
- Withdraw consent at any time where processing relies on consent
Requests will be handled in accordance with applicable data protection legislation.
Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyse website traffic
- Enhance the user experience
You can manage or disable cookies through your browser settings.
For more information, please see our Cookie Policy.
Third-Party Websites
Our website may contain links to external websites.
We are not responsible for:
- Their privacy practices
- Their content
- Their security
We recommend reviewing the privacy policies of any third-party websites you visit.
Marketing Communications
If you choose to receive marketing communications, we may occasionally send information about:
- Educational services
- Training opportunities
- News and updates
- Events
- Special announcements
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
Children's Privacy
Our services may be accessed by learners under the age of 18 with the involvement of a parent, guardian, school, or other authorised representative where appropriate.
We do not knowingly collect personal information from children without a lawful basis or appropriate consent where required.
International Data Transfers
Where personal information is transferred outside the United Kingdom, we will ensure that appropriate safeguards are in place in accordance with UK data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated effective date.
We encourage users to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Elite Education and Training Limited
Email: info@eliteeducationandtraining.co.uk
Phone: 07830657766
Location: United Kingdom